Rental rules for luxuary cars
Please read the rental rules carefully. By confirming your bike booking, you automatically agree to the following policies.
Rules for renting city cars and bikes read here
Booking Terms and Transportation Orders
1.1 All drivers must possess a valid driver’s license and be over 18 years of age.
1.2 The minimum rental period for exclusive vehicles in our company is 1 day.
1.3 Late returns beyond the contract time will incur a fee of 10% of the daily rental cost for each additional hour.
1.4 Rental vehicles are not permitted to leave the island of Bali.
1.5 Driving under the influence of alcohol or drugs is prohibited.
1.6 To book a vehicle, you must provide a photo or scanned copy of your passport, driver’s license, delivery address, and delivery time
1.7 A 50% deposit is required for guaranteed bookings, except for same-day reservations. Deposits are non-refundable if canceled by the customer before the rental period begins.
1.8 Free delivery is available for rentals of 3 days or more between 9:00 AM and 6:00 PM to the following areas: Canggu, Umalas, Kuta, Seminyak, Sanur, and Jimbaran. Delivery to more distant areas incurs additional charges and must be arranged in advance with the manager.
1.9 Full payment must be made upon receipt of the vehicle.
1.10 If you contact us while already on Bali or haven’t reserved a vehicle in advance, we will do our best to deliver the selected vehicle based on availability, or offer an alternative.
1.11 No refunds will be issued for early rental terminations initiated by the customer.
1.12 The vehicle rental agreement will be signed upon full payment at the time of delivery in Bali, in accordance with our company’s policies.
1.13 Late returns beyond the specified contract time will incur a fee of 10% of the daily rental cost for each additional hour.
Vehicle Insurance and Renter Responsibility
2.1 All exclusive vehicles are rented without insurance, and the renter is fully responsible for any damage caused to the vehicle. A refundable deposit is charged at the time of rental, the amount of which depends on the specific vehicle model.
2.2 Any damage or loss resulting from use or traffic accidents is the renter’s responsibility and must be paid in full, plus an additional 50% of the rental cost for the time required for repairs. If the vehicle is lost or damaged beyond 50%, the renter must pay 100% of the vehicle’s value within 2 business days. In this case, the rented vehicle becomes the property of the renter.
2.3 In the event of an incident involving the rented vehicle, the renter must notify Balico within 24 hours of the accident and provide the necessary information.
2.4 Unauthorized repairs to the rented vehicle are strictly prohibited without the permission of Balico.
2.5 The renter is fully responsible for any damage caused to third parties as a result of an incident.
2.6 The renter is responsible for the vehicle and any consequences arising from transferring the vehicle to any third party not specified in the rental agreement.
2.7 The renter is liable for any damage to the vehicle sustained when driving off public roads (e.g., beaches, mountains, fields, jungles, etc.).
2.8 In case of lost keys, the renter must cover the cost of a replacement.
2.9 If the vehicle was provided with the original registration documents, the renter will be charged the full replacement cost if the documents are lost.
2.10 If the renter breaches any terms of this agreement, Balico has the right to immediately reclaim the vehicle without refunding the rental cost.
2.11 Balico is not liable for any damages, losses, injuries, or death incurred by the renter or other road users involved in accidents. Balico is not responsible for any inability to fulfill its obligations due to issues beyond its reasonable control, including but not limited to administrative actions, fires, floods, epidemics, war, riots, and terrorism. Balico shall not be liable for any illegal activities or actions against the laws of the Republic of Indonesia.
Additional Conditions
3.1 All vehicles must be fueled exclusively with Pertamax Turbo gasoline.
3.2 The fuel level upon returning the vehicle must match the original level. If the fuel is lower than at the time of delivery, the renter must pay for the difference.
3.3 All rental vehicles from our company come with unlimited mileage.